The easiest way to open your ebook is just to open this email on your ereading device, hit the download link, then open the file once it’s downloaded. Your device should recognize that this is an ebook and open it with the right app. If this doesn’t work, you can try the following: Download the file onto your device, using the link, just like above. Navigate to ‘My Files’ -> ‘Downloaded Files’. Press on the Detective Dot ebook until a drop down menu appears Select ‘Open With…’ and then find your ereading app Or, to download it via your computer, do the following: Download the file onto your computer, using the link Connect your ereader to your computer. Open up your ereader’s files on your computer. On your computer, navigate to the place on your ereader where your other ebooks are saved (or just to a folder which you’ll be able to find via your ereader). Copy the file from your computer’s Downloads folder into that ereader folder. On your ereader, navigate to the folder where you’ve just saved it Select ‘Open With…’ and then find your ereading app If it’s still not working, see The ebook won’t open on my reading device! Or contact us at email@example.com and we’ll try to help.